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About Afwaj
Afwaj is a unique product designed to meet the needs of the Hajj and Umrah services industry, reduce transaction and processing cost and significantly improve the quality of service to its customers. The system manages the complete process of customer inquiry, reservations and creation of the pilgrim contract in accordance with the regulatory requirements. It has the capability to manage and continuously update the total logistics capacity of accommodation, travel and other products and services that it offers, in a manner that is comparable with the best-in-class reservation and booking systems in the entire travel and tour operations industry. Afwaj will respond to the needs of Hajj and Umrah tour operators, and government institutions that sponsor and regulate the industry, allowing transparency of information and quality of service to the pilgrim. The market reach is international and the business architecture is anytime, anyplace, anywhere access by all members. Hajj and Umrah tour operators, airlines and hotels will be able to list their capacities and offers to their customers on-line. Members will be able to trade their capacities with other members on-line. They will have a market place which currently does not exist, allowing new possibilities for revenue generation. By providing members an application service, it enables all those who join to avoid the execution risks and costs of technology investment, operations and management. For further information contact at alinjaz@emirates.net.ae |
